I thought I might share a snippet from my current book-in-progress on selecting your team to work for you. It doesn’t matter if your team turns out to be only one person, such as a tile installer, or a general contractor, or a designer — while I look for good references, work, and skill, I also look at their work habits. Case in point:
There’s a plasterer that lives down the street from me. I haven’t worked with him yet. His truck shows some wear, but his scaffolding is laid in a precise pattern, the wheelbarrow is clean and stowed firmly in the back — in fact, every item seems laid out in an organized pattern. For me, this says if he’s tidy and organized with his own property, he’ll do the same for my clients. I would still do a bit more due diligence regarding interviewing him, checking that his licensing is up-to-date, and talking to his clients, but he’s already made a good impression. Should I need a plasterer down the road (literally), he’ll be one of the people I think of — and I’ve never met him.
I’ve seen a lot of contractors and sub-contractors with bright, new shiny vehicles, but that doesn’t interest me. I like to see what it looks like inside. If there are papers strewn all over the floor, seat and dashboard, along with the fast food wrappers and the discarded coffee cups, and the tools are all tossed into the back, I wonder:
If they are unable to look after themselves, how will they manage a clean and efficient job for me or my client?
Yes, there are always a few exceptions, but they seem to be few and far between.
And that’s my 2 cents for the day.